Privacy Policy

Last Updated: 23 October, 2023

Welcome to (“we”, “our”, or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, or mobile website related or connected thereto (collectively, the “Site”).

1. Information We Collect

a. Personal Data

We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Site or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use.

b. Form Data

If you fill out forms on our Site for claims related to accidents at work, contested wills, housing disrepair, etc., we collect the data provided in the form, such as your name, email, phone number, and the details of your claim.

c. Cookies and Web Analytics

We use cookies and similar technologies on our Site to collect information. Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. We use cookies such as Google Analytics 4 (GA4) and Search Console to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

We also use marketing cookies such as Hotjar and social media cookies to enhance the performance and functionality of our Site by storing your preferences.

2. How We Use Your Information

We use the information we collect to operate, maintain, and provide to you the features and functionality of the Site, such as processing and managing your claims, responding to your queries, and providing customer support.

3. Disclosure Of Your Information

We do not share your personal information with third parties unless it is necessary to fulfil a legal requirement or to facilitate the services requested or authorised by you.

4. Data Retention and Deletion

We will retain your personal data only for as long as necessary for the purposes it was retained, such as to enable you to use the Site and your products or to provide services to you. At any time, you may request for your data to be deleted, and we will proceed with the deletion process as per your request.

5. Artificial Intelligence (AI)

Please note that some content on our Site may have been assisted by AI to enhance the writing. While we strive to ensure that all information on our Site is accurate and up-to-date, we cannot guarantee that it is 100% factual due to the involvement of AI in content generation.

6. Changes To Our Privacy Policy

We may change this privacy policy as we deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Site, and you are deemed to have accepted the terms of the privacy policy on your first use of the Site following the alterations.

7. Contact Information

For any queries regarding this Privacy Policy, or to request the deletion or modification of your personal data, please contact us at [email protected]

By using the Site, you agree to be bound by this Privacy Policy. If you do not agree to abide by the terms of this Privacy Policy, please do not access or use the Site.

Note: It is recommended to review this privacy policy with a legal expert to ensure its compliance with all applicable laws and regulations, including, but not limited to, the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).